How can I get in touch?
Our phone lines are now open (01555 728278) but you can also contact us via email on firstname.lastname@example.org
Can I still shop online?
Our website is open as usual and we now offer Free Local Delivery on orders over £30 to make shopping that little bit easier.
Where is my order?
Please bear with us as our deliveries might take a little longer than usual in getting to you. Our couriers are also taking additional precautionary measures to ensure no direct contact is being made when delivering your parcel. You will receive an email as soon as your order has been dispatched.
Can I return an order & get a refund?
We are working hard to process any returns as quickly and safely as possible. Please bear with us and rest assured that we are putting additional measures to expediate the process and make sure you get your money back as quickly as possible, however please allow up to 21 days for processing at this time. Thank you for your understanding.
Is your shop open?
Our shop is open but with a few changes. Nothing is more important to us than the health and well-being of our customers and we want to do everything we can to help keep everyone as safe as possible.
SAFETY IN NUMBERS
To comply with social distancing, we’ve reduced the number of people allowed in our shop at any one time to a maximum of two customers
NICE TWO METRE YOU
We know it’s easy to forget, but we will be following the 2 metre social distancing guideline. We also know it’s hard to keep your hands off our lovely clothes, but please try to only touch things you intend to buy.
SWIPE & TAP
To make shopping even easier, we have gone cashless in our shop.
We may be wearing face coverings, but we’ll still be smiling (as always). We’ve also got non-medical grade, single use, disposable ones on hand for you to wear if you wish.
CLOSED FOR TRY ONS
Our dressing room is closed. But from 29th June our returns policy of 28 days has been extended in store to include sale items too so there’s time for leisurely try ons at home.
PUMP IT UP
You’ll find hand sanitiser available
at the door and kindly ask that everyone uses it before shopping.